About 
Next Business Energy

Service First, Always.

A combined 80 years of energy experience and we keep coming back to the same point – your business deserves better.

Tailored Account Management

Reducing your operating costs could mean the difference between a profit or loss for your business. That’s why we offer tailored account management for businesses that other energy providers wouldn’t deem ‘big enough’.

State-of-the-art Billing Services

From complex multi-site billing to simple single-location invoicing, we can help you map invoicing that suits your business’ needs with our very own SmartBilling process, based on feedback from customers just like you.

Australian-based Customer Service

Have a question? Speak to a member of our Melbourne-based customer service team during regular business hours. We are here to assist you.

Meet the team

Spread across our Melbourne and Sydney offices is over 80 years of energy experience, always searching for ways to drive down your energy costs.

David Hayes

Chief Executive Officer

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David has more than 35 years senior management experience in utilities in UK, Australia and Asia Pacific. During the last 20+ years in Australia, David has been responsible for the establishment of the electricity retail and energy services business of one of Australia’s largest energy companies, the founder of a successful electricity retailer based in Queensland and has assisted with a number of successful retail licence applications in various jurisdictions. In addition to providing energy industry advice, David has undertaken many consulting projects with the market operators, accounting firms and energy retailing and smart metering companies based in VIC, TAS, NSW and QLD. David is a co-founder of Next Business Energy and initially ran the business operations and put in place a strong platform for compliance and growth.

Karen Jones

Finance Director

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Karen Jones is a qualified CPA and CMA, with international experience as a commercial accountant and Chief Financial Officer.
For the last ten years she has worked in the energy industry and has a large amount of experience in launching and managing businesses in Europe, Australia and the South Pacific.
Karen joined Next Telecom Pty Ltd in April 2009 and manages all aspects of financial management within the organisation for both Next Telecom and Next Business Energy.

Pieter Double

Chief Sales & Marketing Officer

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Pieter joined the Next Business Energy team in 2014 to assist with Pricing and Wholesale, moved into the General Manager role in 2016 and is now the Chief Sales & Marketing Officer.

With over 14 years’ experience in sales and marketing (the last 7 years in online marketing), Pieter is also proficient in people management and analysis. Pieter is able to analyse data, which he uses to challenge and motivate people – and to find solutions and recommendations that will lead to more sales and more efficient operations.

Pieter’s specialties include business start-ups, business growth, strategic customer value proposition development, innovative pricing and product development, wholesale procurement, risk management and marketing (digital or online).

Sindhoor Pakkala

General Manager of Retail Operations

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Sindhoor is an experienced operations optimisation, quality assurance and Lean Six Sigma expert. She is highly regarded for her knowledge and expertise in the National Electricity and Gas Industry, with over 10 years’ experience in analysis, business planning, leadership, team building, business process and project management.

Currently Operations Manager for Next Business Energy, Sindhoor is a dedicated and effective leader who excels at using proven methods to successfully streamline operations, cut costs and increase productivity.

Sindhoor thrives in situations requiring change management, and was directly responsible for leading both the customer service and operational departments through a transition to peak performing status.

In partnership with the Executive Leadership Team, Sindhoor will continue to create progressive customer service solutions in support of Next Business Energy’s mission and goals; to provide best in class energy products and services to businesses across Australia.