About Next Business Energy

Service first, always.

A combined 80 years of energy experience and we keep coming back to the same point – you deserve better.

Personalised account management

Reducing your operating costs could mean the difference between a profit or loss for your business. That’s why we offer tailored account management for businesses that other energy providers wouldn’t deem ‘big enough’.

State-of-the-art billing services

From complex multi-site billing to simple single-location invoicing, we can help you map the monthly invoicing type that suits your business’ needs. We have even coined our very own SmartBilling process based on feedback from customers just like you.

On-shore customer service

Have a question? Speak to a member of our Melbourne-based customer service team during regular business hours. We’re here when you need us.

Meet the team

Spread across our Melbourne and Sydney offices is over 80 years of energy experience, always searching for ways to drive down your energy costs.

Ryan O’Hare

Executive Chairman and CEO


Karen Jones

Finance Director


Narisha Lutchman

Chief Technology Officer


Pieter Double

Chief Operating Officer


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Ryan O’Hare’s career began in retail distribution before assuming control of the U.S. operations of a global energy and telecommunications services business.

In 1993, to capitalise on the imminent deregulation of the telecommunications industry, Ryan founded a start-up telecommunications service provider, corpTEL Communications. corpTEL quickly became one of the largest privately owned telecommunication service providers in Australia, recording revenues in 1998 of over $150 million. Ryan was its major shareholder, Chief Executive and Chairman until its eventual sale to Australia’s third largest carrier at the time, AAPT Limited.

People Telecom Limited was co-founded by Ryan in 2000. Five years later, annual revenues had grown to over $150 million. Today it is part of the Vocus Group that generates revenues of over $1 billion per annum.

Next Telecom was founded by Ryan in 2008 and has since become a multi award-winning IP telecommunications provider for business customers in Australia and across the United Kingdom.

As an extension to telecommunications, in 2014 Next Business Energy was born. Alongside its sister company, Next Telecom, it is now one of the fastest growing business to business energy retailers in Australia – delivering superior service via its talented staff and superior online technology.

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Karen Jones is a qualified CPA and CMA, with international experience as a commercial accountant and Chief Financial Officer.

For the last ten years she has worked in the energy industry and has a large amount of experience in launching and managing businesses in Europe, Australia and the South Pacific.

Karen joined Next Telecom Pty Ltd in April 2009 and manages all aspects of financial management within the organisation for both Next Telecom and Next Business Energy.

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Narisha is an experienced IT executive with a demonstrated history of leading the Information Technology function in various industries from medium businesses to multinational corporates.

As a senior management consultant, she was responsible for managing complex technology implementations for global organisations over the last 10 years across Africa, Asia and Australia.

Narisha is highly skilled in designing and implementing enterprise IT strategies including Digital and Business Transformations.

She is a motivated leader who enjoys leading teams through IT delivery excellence whilst maintaining a positive and progressive culture.

She is one of the founding members of the Blockchain Association of Australia with a keen interest in developing innovative digital solutions for the utilities industry through emerging technologies.

Focused on Cyber Security, Narisha is driven to provide a safe and secure digital experience for every NBE customer and staff.

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Pieter joined the Next Business Energy team in 2014 to assist with Pricing and Wholesale, moved into the General Manager role in 2016 and is now the Chief Operating Officer.

With over 14 years’ experience in sales and marketing (the last 7 years in online marketing), Pieter is also proficient in people management and analysis. Pieter is able to analyse data, which he uses to challenge and motivate people – and to find solutions and recommendations that will lead to more sales and more efficient operations.

Pieter’s specialties include business start-ups, business growth, strategic customer value proposition development, innovative pricing and product development, wholesale procurement, risk management and marketing (digital or online).