Bill Explainer

This section contains information for when you need to contact us or your local distributor.

This section shows the total amount due and due date for the current bill. Other information, such as pay on time discounts (if applicable), direct debit arrangements, or if your account is in credit, may also appear here.

Your account information will appear here including account number, invoice issue date, invoice number, National Meter Identifier (NMI) and supply address.

This section shows whether you are on a best offer and if you could save money on a different plan plus an estimate of any potential savings.

Where applicable, additional bill messages relating to your account may appear here. This might include government mandated information or seasonal information related to your account.

This section outlines a range of options on how to pay your bill. Payments can be made by mail, phone, online or direct debit.

This section contains information including your plan name, any discounts and expiry date (if applicable), percentage of GreenPower (if applicable), plus any other relevant information.

This section shows important information such as contact numbers for payment assistance, National Relay Service and Interpreter services.

This section includes all the information on the make up of your bill such as usage for the billing period, Feed-in tariff (if applicable), supply charges and any other miscellaneous charges. Any credits and government rebates (if applicable) will also appear here, including your previous payment summary and any overdue charges. This section may vary depending on your state location, customer size, or any other specific factors.

This section shows your usage over time in a chart format. This section may vary depending on your state location, customer size, or any other specific factors, and may display information about your usage, solar exports and greenhouse gas emissions.

This section contains meter details such as your meter number, read dates and usage as well as your next scheduled read date (where applicable).

This section shows other information that may be relevant to your account as well as any specific bill messages.

This section includes contact information for Next Business Energy. You can contact us by phone, email or mail. We are available 9:00am to 5:00pm, Monday to Friday (excluding public holidays).

We may occasionally promote a special offer to customers on our products and services. These will generally appear at the end of your electricity bill.

We have included a payment slip for your convenience if you are paying your electricity bill by mail. This can be detached and included with your payment.