Keeping Up With The Kilowatts

Keeping Up With The Kilowatts

Why are energy trends so important? Ever wanted an easier way to keep up to date with your invoice and electricity consumption? Consumers are becoming more and more aware of their energy usage habits. And it’s important to take note of these trends as it keeps...
Your Energy Meter – A Helpful and Illustrated Guide

Your Energy Meter – A Helpful and Illustrated Guide

We often get calls from customers asking how to read and make sense of their energy meters. Next Business Energy want to simplify your energy experience, so we’ve broken it down for you. Whether you have a dial, cyclo, digital or smart reader, once you know how...
Reference Price and Default Market Offer (DMO) FAQs

Reference Price and Default Market Offer (DMO) FAQs

Q. What is the reference price? A. The reference price is a benchmark that consumers can use to compare energy deals to ensure they are on the best deal. Q. How does the reference price relate to standing offers? A. A standing offer can not be priced higher than the...
Best Offer FAQs

Best Offer FAQs

Q. What is Best Offer? A. Victorian residential and small business customers will be notified by their energy retailer if another plan with the same retailer could save them money and if so, how much. This will be known as, ‘Best Offer’. Q. When is Best Offer being...
Victorian Default Offer (VDO) FAQs

Victorian Default Offer (VDO) FAQs

Q. What is the Victorian Default Offer? A. The Victorian Default Offer (VDO) is an independent, flat rate set by the Victorian Government that is available through your energy retailer. Q. When can I access the VDO? A. The VDO will be available from 1st July 2019. Q....
Payment Difficulty Framework FAQs

Payment Difficulty Framework FAQs

Q. What is the Payment Difficulty Framework? A. The Payment Difficulty Framework is available to Victorian residential customers who are finding it difficult to pay their energy bills. Q. What are the key objectives of the Payment Difficulty Framework? A. The key...