Reference Price and Default Market Offer (DMO) FAQs

Reference Price and Default Market Offer (DMO) FAQs

Q. What is the reference price? A. The reference price is a benchmark that consumers can use to compare energy deals to ensure they are on the best deal. Q. How does the reference price relate to standing offers? A. A standing offer can not be priced higher than the...
Best Offer FAQs

Best Offer FAQs

Q. What is Best Offer? A. Victorian residential and small business customers will be notified by their energy retailer if another plan with the same retailer could save them money and if so, how much. This will be known as, ‘Best Offer’. Q. When is Best Offer being...
Victorian Default Offer (VDO) FAQs

Victorian Default Offer (VDO) FAQs

Q. What is the Victorian Default Offer? A. The Victorian Default Offer (VDO) is an independent, flat rate set by the Victorian Government that is available through your energy retailer. Q. When can I access the VDO? A. The VDO will be available from 1st July 2019. Q....
Payment Difficulty Framework FAQs

Payment Difficulty Framework FAQs

Q. What is the Payment Difficulty Framework? A. The Payment Difficulty Framework is available to Victorian residential customers who are finding it difficult to pay their energy bills. Q. What are the key objectives of the Payment Difficulty Framework? A. The key...
Who Is Tri Cao at Next Business Energy?

Who Is Tri Cao at Next Business Energy?

Power to the people…who’s who at Next Business Energy.   Tri Cao   What sparked your interest in energy? My interest in energy stems from the financial markets. For any party involved in the industry whether it’s the customer, retailer or...
The ultimate demand charge guide

The ultimate demand charge guide

What is a demand charge?   A demand charge is a tariff set by your energy distributor that determines the highest power demand of a particular period and charges you that rate throughout your billing period.   Why do I have a demand charge?   Your...