Power to the people…who’s who at Next Business Energy.
What do you love most about working at Next Business Energy?
The culture more than anything, the people are very open and honest. We get the chance to be ourselves, which is very important. That’s right through from management to…everyone across the board!
What made you interested in energy?
I think it was by luck. I had the opportunity to get a good office job at the time. It just fell in place and here I am, 20+ years later…
How has Next Business Energy evolved during your time here?
Apart from moving offices (to this great office with a great view), we have had the opportunity to grow professionally. It’s a vibrant environment where everyone is pulling in the same direction.
What motivates you?
Just doing my job at my best ability and providing great service to our customers. The customer never forgets that you’ve given them accurate information or great service at the end of the day.
What’s your favourite part of your job?
I’m allowed to be myself and am given opportunities to mentor others.
How do you define tailored account management?
Tailored account management is a service we provide to the customer, because the customer deserves better. We are impartial, independent and neutral to the outcome.
What are some of the most surprising lessons you’ve learned in your career?
There have been many but one that stands out is, ‘Every day is a new day and every new day you will learn something new’. I think if you have that approach you can apply it to your life and continue to grow professionally.
What do you think the ‘next big thing’ in the energy industry is?
Solar, due to the renewable energy we need to provide our kids in order to ensure a bright future for them.
Do you have any mentors or people you look up too for inspiration and why?
Pieter Double, our Chief Operating Officer, who has given me the opportunity to be the Internal Sales Manager, and more importantly, allows me to freely express myself in order to provide great customer service.
What advice would you give to someone just starting in the energy industry?
There’s a lot to learn but at the end of the day it will be very rewarding.
What’s the best piece of advice you’ve ever received?
“George, enjoy the journey, don’t worry about the destination”.
If you could have one super power, what would it be?
To foresee the future. I would love to see what my kids are doing in 30 or 40 years time!