(Reliability and Emergency Reserve Trader)

We recently experienced an energy shortfall where there was not enough power to meet the electricity demands of residents and businesses.

This caused the Australian Energy Market Operator (AEMO) to enact a Reliability and Emergency Reserve Trader (RERT), requesting large customers to shed load between January – March 2020. As a result, a cost was imposed on a large number of customers in the market. This cost is usually passed through to their energy retailer.

Next Business Energy understands that many businesses are struggling at the moment, therefore we have decided not to pass through this charge.

Absorbing this RERT expense is just one of the ways Next Business Energy is supporting our customers during this difficult time, so that we are stronger, together, on the other side.

Q. What is a RERT?

A. RERT stands for Reliability and Emergency Reserve Trader. It is enacted by the AEMO (Australian Energy Market Operator) to maintain power system reliability in times of limited energy supply.

Q. When did the RERT occur?

A. The latest RERT occurred between January – March 2020.

Q. Where can I go to find out more about the RERT?

A. More information regarding RERT can be found on the AEMO website here.

Q. Who can I speak to at Next Business Energy to discuss this further?
A. If you would like speak to a member of Next Business Energy’s customer service team, you can call 1300 466 398 or email us here.

* This page was last updated on Thursday, 30th April 2020 *